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This is the blog of Ian Rosales Casocot. Filipino writer. Sometime academic. Former backpacker. Twink bait. Hamster lover.


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Wednesday, October 17, 2007

entry arrow2:00 PM | Death Calls

In India, the once highly-regarded call center industry -- which fueled the country's current tech boom and subsequent economic miracle -- seems to be facing gradual extinction by sheer burnout, work dissatisfaction, and the understandable health fears of agents. The dive is reflected in the way some universities now actually ban call center recruiters from entering their campuses altogether. Here's a sentiment from one Indian:

"Earlier it was considered cool to work at a call center," said Nishant Thakur, 19... "That died out quite quickly." Added Thakur's friend, Vishal Lathwal, 19, "If you work at a call center today people will think you don't have anything else to do or were a bad student."

Will the dissatisfaction spread to the Philippines as well? Read the rest of the report from Time.

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